Spring Valley Air Conditioning
Elgin, SC 29045-8657
Phone: (803) 788-0639
Ratings & Reviews Summary for Spring Valley Air Conditioning
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User Reviews for Spring Valley Air Conditioning
04/17/2008 Posted by captainkirt
Spring Valley installed my unit when my house was built 3 years ago. I had the usual problems that you have with a new house but very few with my a/c. When I did have a problem they responded very quickly. The girls in the office were very friendly and the 2 guys that came to my house very nice. They even slipped covers over there shoes when the noticed I have white carpet!!! I've had to call several contractors for warranty work since the purchase of my home but Spring Valley has been the only one to show up on time.
Pros: professional and prompt
Cons: none
11/30/2007 Posted by armydude
Poor Customer Service, acted like they didn't know the first thing about my air conditioning unit, the guy doing the job, dumbest guy ever (Jason, I hope you don't get him when you call) was on the phone texting while working on my unit, they didn't have the right parts or tools, it was just a bad overall experience, spring valley needs major help and new employee's if they plan to stay in business
Pros: nothing
Cons: wasting your money, time, and not getting the job done
08/03/2006 Posted by spiffy1861
I would never reccomend this company to anyone. They came to our house on Saturday July 22. The motor had gone out on our unit and was told that they would have to order the part and that they would fix the problem on Monday the 24th. We never heard from them on Monday, I had to call them late in the afternoon and was told that the guy who orders the parts was not in the office but that it'd be taken care of on Tuesday. On Tuesday I never heard from them, after calling someone else and in 15 minutes getting the part ordered and on the way I called Spring Valley Air again and was told that the person who prices the jobs and orders the parts was out sick. The girl then tried to tell me that it would cost approximately 800 dollars to fix the repair. I got the parts, shipping and installation for half that amount and in only 2 days. In four days, SVA didn't even order the part. I will never use them or ever refer them to anyone. I would also suggest that you find another company to do business with as this one is horrible.
Pros: none
Cons: sorry service
